Contact Us
Updated last on Dec. 26th, 2008
Problems? Suggestions? We’d love to hear from you!
If there is a problem with an order:
-
And you are the person who placed the order, you can refer to it by your email address, your name or your order number. If you placed multiple orders, then providing the order number will minimize confusion.
-
If you didn’t place the order but instead received it as a gift, please refer to the order by your name.
If you prefer to email us from your email program instead of using the contact form, Click here to send us mail.
Our store phone (voice or fax) is 716-824-3489.
-
We are usually available by phone Monday through Saturday from 10am to 5pm eastern time but store demands, candy making operations or the occasional family emergency might require a message to be taken for a later call back.
Our mailing address is:
-
Ko-Ed Candies
285 Abbott Road
Buffalo NY 14220
See a map, get directions or other information here.
Subscribe to our email service and you will get the very occasional email reminder (about 6 annually) concerning the SpongeCandy.com webstore and website. Your email address will remain private and you will have easy unsubscribe ability with every email we send.
